Website Terms of Use

Effective Date: 11/03/2026

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1. About Us

This website is operated by BHB Safety Specialists Ltd (“we”, “our”, “us”).
Our registered office is [Insert Address].

By accessing or using this website, you agree to comply with these Terms of Use.

If you do not agree with these terms, you must not use this website.

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2. Website Content

The information provided on this website is for general information purposes only.

While we make reasonable efforts to ensure the information is accurate and up to date, we do not guarantee that:

• the content is complete

• the content is accurate

• the website will always be available or free from errors

Content may be changed, updated or removed without notice.

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3. Intellectual Property

All content on this website, including but not limited to:

• text

• images

• graphics

• logos

• documents

• training materials

is the property of BHB Safety Specialists Ltd or its licensors and is protected by copyright and intellectual property laws. You may:

• view pages for personal or business reference

• print or download extracts for non-commercial use

You may not reproduce, distribute, or commercially exploit any content without written permission.

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4. Acceptable Use

You agree not to use this website:

• for any unlawful purpose

• to attempt unauthorised access to systems or data

• to introduce viruses or malicious software

• to copy or misuse website content

We reserve the right to restrict or terminate access where misuse occurs.

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5. External Links

This website may contain links to third-party websites.

We are not responsible for:

• the content of external websites

• their availability

• their privacy policies or practices

Accessing third-party sites is at your own risk.

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6. Liability

To the fullest extent permitted by law, BHB Safety Specialists Ltd excludes liability for:

• loss or damage arising from the use of this website

• reliance on website information

• website downtime or technical issues

Nothing in these terms excludes liability for:

• death or personal injury caused by negligence

• fraud or fraudulent misrepresentation

• any liability that cannot legally be excluded under UK law.

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7. Privacy

Use of this website is also governed by our Privacy Policy, which explains how personal data is collected and processed.

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8. Changes to These Terms

We reserve the right to amend these Terms of Use at any time.
Updated terms will be published on this page.

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9. Governing Law

These Terms of Use are governed by the laws of Northern Ireland.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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Terms and Conditions of Sale

Effective Date: 11/03/2026

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These Terms apply to the supply of training courses, equipment sales, equipment servicing, testing, and related services by BHB Safety Specialists Ltd.

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1. Definitions

“Company” refers to BHB Safety Specialists Ltd.
“Customer” refers to any individual or organisation purchasing goods or services from the Company.
“Services” refers to training, inspection, servicing, consultancy, testing, or other services provided.
“Goods” refers to equipment or products supplied.

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2. Orders and Acceptance

All orders placed with the Company are subject to acceptance.

Acceptance occurs when:

• written confirmation is issued, or

• goods or services are supplied.

The Company reserves the right to decline any order.

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3. Pricing

All prices are:

• subject to change without notice

• exclusive of VAT unless stated otherwise

• exclusive of delivery charges where applicable

Quotes are valid for 30 days unless otherwise stated.

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4. Payment Terms

Payment terms are 30 days from invoice date unless otherwise agreed.

The Company reserves the right to:

• require payment in advance

• suspend services or delivery where accounts are overdue

Interest may be charged on overdue accounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

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5. Training Courses

For training bookings:

• course places are only confirmed upon receipt of booking confirmation or payment

• joining instructions will be issued prior to the course

Customers must ensure that delegates:

• meet any course prerequisites

• are medically fit and capable of undertaking practical training where applicable

• follow all safety instructions given by instructors

The Company reserves the right to remove any delegate who fails to comply with safety instructions.

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6. Course Changes

The Company reserves the right to:

• change course dates

• change course venues

• substitute instructors where necessary

Customers will be notified as soon as reasonably practicable.

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7. Equipment Sales

All goods supplied remain the property of the Company until paid for in full.

Risk in the goods passes to the customer upon delivery.

Customers must inspect goods upon receipt and notify the Company of any damage or shortages within 48 hours.

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8. Equipment Servicing and Inspection

Servicing and inspection services are carried out:

• by competent personnel

• in accordance with relevant standards and manufacturer guidance where applicable.

Inspection reports or certificates will be issued where relevant.

The Company is not responsible for equipment failures arising from:

• misuse

• modification

• damage occurring after inspection.

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9. Limitation of Liability

To the fullest extent permitted by law, the Company's liability for any claim shall not exceed the value of the goods or services supplied.

The Company shall not be liable for:

• indirect loss

• consequential loss

• loss of profit

• loss of business

Nothing in these terms limits liability for death or personal injury caused by negligence.

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10. Force Majeure

The Company shall not be liable for delays or failure to perform obligations due to circumstances beyond its reasonable control, including:

• extreme weather

• transport disruption

• industrial disputes

• government restrictions.

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11. Cancellation

Cancellation terms may vary depending on the service booked and will be provided at the time of booking.

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12. Governing Law

These Terms and Conditions are governed by the laws of Northern Ireland.

 

Terms and Conditions of Hire

Effective Date: 11/03/2026

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These Terms and Conditions (“Agreement”) govern the hire of equipment (“Equipment”) from BHB Safety Specialists Ltd (“we”, “us”, or “our”) to the customer (“you”, “your”).

By hiring Equipment from us, you agree to be bound by these Terms and Conditions.

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1. Hire Period

1.1 The hire period begins on the date the Equipment is delivered to you or collected by you and ends on the date the Equipment is returned to and accepted by us.

1.2 Any extension of the hire period must be agreed in writing and may incur additional charges.

1.3 Equipment returned after the agreed hire period may be subject to additional hire charges.

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2. Hire Charges & Payment

2.1 Hire charges are as per the rates quoted or agreed and must be paid prior to or on the date of hire, unless otherwise agreed in writing.

2.2 Additional charges may apply for:

• late return of Equipment

• cleaning

• repair or replacement of damaged Equipment

• loss or theft

2.3 All prices are exclusive of VAT, which will be charged at the prevailing rate.

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3. Deposits

3.1 A security deposit may be required before Equipment is released.

3.2 Deposits will be refunded upon safe return and inspection of the Equipment, less any deductions for:

• damage

• loss

• excessive cleaning

• overdue hire charges

3.3 Payment of a deposit does not limit your liability for loss, damage, or replacement costs.

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4. Delivery & Collection

4.1 Delivery and collection services may be provided at an additional cost.

4.2 You are responsible for ensuring that a suitable person is available to receive or return the Equipment.

4.3 Risk and responsibility for the Equipment passes to you upon delivery or collection, whichever occurs first.

4.4 We reserve the right to charge a reasonable amount for Equipment that is not collected as agreed, not exceeding the value of the accepted quotation.

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5. Use of Equipment

5.1 Equipment must only be used:

• for its intended purpose, and

• by competent and suitably trained personnel

5.2 You must not:

• modify or alter the Equipment

• remove labels, serial numbers, or safety markings

• tamper with safety devices

5.3 Equipment must not be sub-hired, loaned, or transferred to any third party without our prior written consent.

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6. Maintenance and Care

6.1 You must inspect the Equipment upon receipt and prior to use and notify us immediately of any defects.

6.2 Equipment must be kept clean, secure, and in good condition during the hire period.

6.3 You will be responsible for the cost of any repair, replacement, or cleaning required due to misuse, neglect, or damage occurring during the hire period.

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7. Loss, Theft or Damage

7.1 You are fully responsible for the Equipment during the hire period.

7.2 Any loss, theft, or damage must be reported to us immediately.

7.3 You will be liable for the full replacement value of any Equipment that is:

• lost

• stolen

• irreparably damaged

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8. Liability

8.1 To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss, including loss of business, loss of profits, or delays arising from the use or inability to use the Equipment.

8.2 Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot legally be excluded.

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9. Insurance

9.1 You are responsible for ensuring that the Equipment is adequately insured against loss, theft, or damage for its full replacement value during the hire period.

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10. Termination

10.1 We reserve the right to terminate the hire agreement immediately if you breach these terms.

10.2 Upon termination, the Equipment must be returned to us immediately at your cost.

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11. Ownership

11.1 All Equipment always remains the sole property of BHB Safety Specialists Ltd.

11.2 Nothing in this agreement transfers ownership of the Equipment to you.

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12. Governing Law

12.1 These Terms and Conditions are governed by and construed in accordance with the laws of Northern Ireland.

12.2 Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

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Privacy Policy

Effective Date: 11/03/2026

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1. Introduction

This Privacy Policy explains how BHB Safety Specialists Ltd (“we”, “our”, “us”) collects, uses, and protects personal information when you use our website or engage with our services.

We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Who We Are

BHB Safety Specialists Ltd
Unit 4, Karl Business Park

Old Ballyrobin Road

Muckamore

BT41 4TJ
Email: admin@bhbsafety.co.uk
Telephone: +44 (028) 9446 9181

For the purposes of data protection law, BHB Safety Specialists Ltd is the data controller of the personal data you provide.

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3. Information We Collect

We may collect and process the following types of personal data:

Information you provide directly

When you:

• submit an enquiry

• book a training course

• purchase equipment

• request servicing or testing

• contact us via email, phone, or website forms

This may include:

• name

• company name

• email address

• telephone number

• billing address

• course delegate details where required

Website usage information

When you visit our website, we may collect:

• IP address

• browser type

• device type

• pages visited

• time and date of visits

This information helps us improve website functionality and user experience.

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4. How We Use Your Information

We use your personal data to:

• respond to enquiries

• process course bookings

• provide training and services

• deliver purchased goods

• manage customer accounts and invoicing

• maintain records of training and certifications

• improve our website and services

• send relevant information about our services (where consent has been given)

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5. Legal Basis for Processing

Under UK GDPR, we process personal data based on the following lawful grounds:

Contractual necessity
To provide training, goods, or services you have requested.

Legitimate interests
To operate and improve our business and services.

Legal obligations
To comply with regulatory and accounting requirements.

Consent
Where you have opted to receive marketing communications.

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6. Data Sharing

We do not sell personal data.

We may share personal data with trusted third parties where necessary, including:

• payment processors

• IT and website service providers

• course accreditation bodies where certification is required

• regulatory authorities where required by law

All third parties are required to handle personal data securely and in accordance with applicable data protection laws.

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7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods may include:

• training records and certification records

• financial and invoicing records (as required by HMRC)

Data that is no longer required will be securely deleted.

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8. Data Security

We take appropriate technical and organisational measures to protect personal data against:

• unauthorised access

• loss

• misuse

• alteration

However, no internet transmission can be guaranteed completely secure.

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9. Your Data Protection Rights

Under UK GDPR, you have the right to:

• access your personal data

• request correction of inaccurate data

• request deletion of personal data

• restrict processing

• object to certain types of processing

• request transfer of your data to another organisation

Requests can be made by contacting us using the details provided above.

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10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information can be found at:
https://ico.org.uk

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11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page.

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Cookie Policy

Effective Date: 11/03/2026

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1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.

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2. How We Use Cookies

Our website may use cookies to:

• ensure the website functions properly

• improve user experience

• understand how visitors use the website

• monitor website performance

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3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function correctly. They enable core functionality such as page navigation and access to secure areas.

The website cannot function properly without these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with the website by collecting anonymous information such as:

• pages visited

• time spent on pages

• traffic sources

This helps us improve website performance and usability.

Functionality Cookies

These cookies allow the website to remember choices you make, such as preferences or form inputs, to provide a more personalised experience.

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4. Managing Cookies

Most web browsers allow you to control cookies through browser settings.

You can:

• delete cookies

• block cookies

• receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality of the website.

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5. Third-Party Cookies

Some cookies may be placed by third-party services such as:

• website analytics providers

• embedded content providers

These third parties may collect information about your use of our website in accordance with their own privacy policies.

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6. Changes to This Policy

We may update this Cookie Policy from time to time.
Updates will be published on this page.

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Training Safety Statement

BHB Safety Specialists Ltd delivers training that may include practical exercises involving working at height, rescue procedures, confined spaces, and the use of specialist safety equipment.

All practical activities are conducted under the supervision of qualified instructors and in accordance with appropriate safety procedures.

By attending a training course, delegates confirm that:

• they are medically fit to participate in practical activities

• they will follow all instructions given by instructors

• they will use equipment as instructed and in accordance with training guidance

BHB Safety Specialists Ltd reserves the right to withdraw any delegate from practical activities where safety instructions are not followed or where participation may present a risk to the individual or others.

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Certification Statement

Certificates issued following training confirm that the delegate successfully completed the course and demonstrated competence within the scope of the training delivered on the day.

Certification does not replace employer responsibility for:

• workplace risk assessments

• safe systems of work

• supervision and competency management

Employers remain responsible for ensuring that personnel are suitably trained, competent, and authorised to carry out work within their specific working environment.

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Information Disclaimer

Information provided on this website is intended for general guidance only.

While BHB Safety Specialists Ltd makes reasonable efforts to ensure the information is accurate and up to date, it should not be relied upon as a substitute for professional advice, site-specific risk assessments, or competent safety management.

Users should ensure that appropriate professional guidance is obtained where required.

BHB Safety Specialists Ltd accepts no liability for decisions made solely based on information provided on this website.